Frequently Asked Questions
Classes
Is class running?
The classes page is the source of truth on whether the class is running or not. If it is not on the page then the class will not be running or a 'cancelled' banner is on the image. Please check before you travel whether class has been cancelled or not. We try to contact everyone who has paid and booked if there is a last-minute cancellation, but mistakes happen. The class page will always be the first thing to change if a cancellation happens.
I've booked a class, where do I go?
See the details on the class map on the map page.
I'm going to be late, what should I do?
The best thing to do is message in the class WhatsApp group before the class starts (details on your booking email) .
The coach will be able to send a google-map location of where the class will be.
Be aware that the coach will pack their phone away once class starts and will not see or reply to any messages due to their coaching responsibility.
Do you still run class when it's raining?
All classes will run rain or shine. The locations we teach at, namely Vauxhall, Archway and Canada Water all have good undercover spots that enable the coach to continue the classes.
Class was cancelled, what happens to my booking?
In the rare occurrence that you have already made a booking, and the class has been cancelled, then you will be offered either a refund or to use the booking for the next available session. Contact us via the contact form for a refund.
Private Sessions
How much are private sessions?
There is a sliding-scale depending on the number of participants. This starts at £60 for a single one-to-one private session and gradually gets cheaper with more people participating. Contact us via the contact form for exact details.
Can I book a party?
We do run parties for groups of people for birthdays or team-building exercises for example. These will be run either before or after are normal classes and bookings. Contact us via the contact form for more details.
What do we do in a private session?
The goal of a private session can be varied - but it's generally down to your goals. It can be a first-time taster session of a bit of everything in parkour, or a very-specialised technical training session. Some students want to work on one particular skill, where others wish to just enjoy having a dedicated coach specifically giving coaching advice based on their abilities.
Gift Cards
I want to book something for a present, how can I do that?
You can purchase our gift cards and give the discount code as a present. This code can be used when booking any of our classes.
How do I use my gift card code?
When booking a class the payment form has a specific 'discount code' input box. Use that to apply your free class discount to that specific booking.